Hotline/staff support volunteers at Second Story for Teens in Crisis work closely with our staff and the youth in our program to help fulfill our mission by taking hotline calls, interacting with residents, and performing other tasks as needed (i.e., donation sorting). Program orientation and hotline training will be provided. These volunteers undergo a high level of screening and vetting, including background checks and a TB screening, and must commit to volunteering for a minimum of four hours a week for at least one year. They must also attend an Open Door Information Session before volunteering.

Need Help?

If you need help right away, our 24/7 hotline provides support and referrals to services in the Washington DC metro area.
Call 1-800-SAY-TEEN or text “TEENHELP” to 855-11

Your Impact

We make every dollar count. The direct support of young people, their families and their communities, is our first priority. Here are examples of how your donation may be used.

$20,000

  • Three high school students experiencing homelessness receive a full year of rental assistance and support services so they can remain in school and graduate with their class.

$1,000

  • One teenager receives a safe haven, warm bed, food, and round-the-clock support for five nights at Second Story for Teens in Crisis, or
  • Eight months of therapy for a young woman in the Second Story for Young Mothers program.

$500

  • One teen receives daily counseling during a three-week stay at Second Story for Teens in Crisis, or
  • Twenty counseling sessions for the children and teens who are at-risk and participating in our after-school programs.

$100

  • Three teens receive a therapy session at Second Story for Teens in Crisis, or
  • Two weeks of food for a young mother and her child at Second Story for Young Mothers.

Thank you for your support!