Program Support Specialist

Make a lasting impact on your community!

Are you passionate about empowering youth and families? Want a meaningful role that blends hands-on support, creativity, and community outreach? Join our Community-Based Services (CBS) team as a Program Support Specialist, where every day brings a new opportunity to uplift lives and strengthen neighborhoods.

  • What You’ll Do:
    • Program coverage for all CBS programs and provide support for major community events
    • Mentor and guide students (Grades 1–12) through tutoring, group activities, and workshops
    • Support families at our Resource Centers by helping them access vital services
    • Lead engaging programs like art projects, service initiatives, and recreational events
    • Transport clients safely using the agency van
    • Collaborate with volunteers, manage client documentation, and assist in donation distribution
    • Be part of a dynamic team, participate in community events, trainings, and team building

 

  • Working time
    • 30 hours per week.

 

  • To succeed in this position, you must have:
    • Bachelor’s in Social Work or related field
    • Experience in education, community organizing, or family support
    • Bilingual (English and Spanish) and culturally responsive communication style
    • CPR, First Aid & Crisis Prevention training (or willingness to obtain)
    • Valid driver’s license and insurability required

 

Candidates must pass background investigation.

This position is more than just a job, it’s a chance to shape futures, promote resilience, and celebrate the power of connection. We’re looking for someone with a heart, drive, and a commitment to making real change.

  • We offer you: Second Story offers a competitive benefits package for full-time employees (30 hours or more per week), including paid vacation and sick leave; annual merit-based salary increases for employees in good standing; health insurance for staff (and reduced rates for family members); a Health Reimbursement Account (HRA) that partially covers your individual deductible; dental and vision insurance; employer-paid life and long-term disability insurance; access to an employee discount program; plus, (after one year of service) enrollment in a Simple-IRA retirement plan with employer matching.

 

Ready to step into purpose? Apply today by sending your resume and cover letter to CBS Senior Program Manager kpena@second-story.org by August 15th, 2025 and help us build stronger communities together.

Second Story is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. We are committed to fair and merit-based employment practices and encourage individuals from all backgrounds to apply.

Need Help?

If you need help right away, our 24/7 hotline provides support and referrals to services in the Washington DC metro area.
Call 1-800-SAY-TEEN or text “TEENHELP” to 855-11

Your Impact

We make every dollar count. The direct support of young people, their families and their communities, is our first priority. Here are examples of how your donation may be used.

$20,000

  • Three high school students experiencing homelessness receive a full year of rental assistance and support services so they can remain in school and graduate with their class.

$1,000

  • One teenager receives a safe haven, warm bed, food, and round-the-clock support for five nights at Second Story for Teens in Crisis, or
  • Eight months of therapy for a young woman in the Second Story for Young Mothers program.

$500

  • One teen receives daily counseling during a three-week stay at Second Story for Teens in Crisis, or
  • Twenty counseling sessions for the children and teens who are at-risk and participating in our after-school programs.

$100

  • Three teens receive a therapy session at Second Story for Teens in Crisis, or
  • Two weeks of food for a young mother and her child at Second Story for Young Mothers.

Thank you for your support!